BasicFirst announces the launch of the World’s First ‘Doubts on Video’ feature for Students in India

  • Offers students personalized doubt resolution
  • Easy pay-as-you-use model through simple recharge

14 May 2020: BasicFirst Learning OPC Pvt. Ltd – an aptitude-based personalized e-learning platform – today announced the launch of the world’s first ‘Doubts on Video’ service on its mobile application for students from classes 6th to 12th across all major Education Boards in India (including CBSE, ICSE, IGCSE and other State Boards) and major competitive examinations such as IIT Main, JEE Advance, NEET, AIIMS, NTSE, Olympiads and more.

In the current scenario with schools shuttered and exams on hold, the new ‘Doubts on Video’ feature is poised to empower students for engaging in self-study and clarifying doubts by uploading a video or submitting the question on the mobile application. The unique feature empowers students by conveniently resolving their doubts via face-to-face communication. Students receive personalized attention from an experienced mentor in either Hindi or English – making BasicFirst the world’s first company to nurture and strengthen student-mentor relationships by venturing beyond the confines of conventional classrooms.

Announcing the launch, Mr Randhir Kumar, Founder and Chief Mentor – BasicFirst Learning OPC Pvt. Ltd said, “True learning begins when doubts are aptly addressed and resolved – enabling students to gain a good grasp over the concept as well as the subject. While schools are now switching to online learning, students are missing the personal touch. With our new feature, we are providing clarity of concepts to students through individualized attention. Our ‘Doubts on Video’ service will ensure the growth of students remains unaffected even during the lockdown while being enhanced in some ways.”

BasicFirst is offering its ‘Doubts on Video’ service at reasonable monthly subscriptions beginning from INR300, providing students 60 minutes of video call time. Early subscribers can avail an extra 30 minutes of video time across all packages. BasicFirst releases students from long-term monetary commitments by offering an easy pay-as-you-use model through a simple recharge, whereby students can connect with a teacher over video call. No other platform offers such convenient subscriptions.  

The ‘Doubts on Video’ feature will encourage students to participate in self-study, eliminating herd learning. Since doubts turn up suddenly, students should have the flexibility to address them as and when they occur. BasicFirst is enabling digital collaborations between students and teachers so the former can enquire about textbook questions, concepts, projects and similar issues through simple video calls. The new feature simplifies education because we believe learning should be encouraging rather than a daunting task.

Once a question is posted on the BasicFirst app, depending on its complexity, the coordinator allocates a teacher within 15 minutes. There is no limit to how many questions a student can ask within the allotted time. Since all discussions are archived, students can refer to them again, if required. Students are also asked to give feedback after every call, helping redirect students to a different teacher, if necessary, improving the quality of service. Teachers are available from 8:00 am to 11:00 pm.

Link to download the app –

About BasicFirst Learning OPC Pvt. Ltd

BasicFirst Learning OPC Pvt. Ltd is an aptitude-based personalized e-learning initiative that uses Artificial Intelligence, Machine Learning, and Data Science to create a platform for adaptive learning online. Founded in January 2017 by Randhir Kumar with a vision to make quality education available in the remotest locations of India, BasicFirst caters to various academic needs of class 6th to 12th students. BasicFirst employs experienced teachers and professionals from top colleges of India, available 24×7, to design teaching modules assisting students from these classes to ace school, Board and competitive exams, including CBSE, ICSE, Maharashtra, Karnataka, Jharkhand, and Bihar while offering multiple courses designed for competitive exams such as JEE Main, JEE Advance, NEET, AIIMS, NTSE and Olympiads.

BasicFirst clears students’ doubts within 15 minutes or less via in-app chats and video calling. It equips students with essential communication skills, aptitude, subject competency, and foundational knowledge to excel in academic goals, crack competitive exams, and pave their way for a better career. Gradually, BasicFirst plans to spread its affordable services across the farthest regions to make digital academic support universally accessible.

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