Universal Sompo General Insurance Company Ltd launches USGI ALLy mobile application

Aims at increasing their digital sign-ups by 25-30%

A one stop solution for new policy issuance, premium renewal and claim settlement

Universal Sompo General Insurance Company Limited (USGICL), India’s first PPP general insurance player with an established presence in motor, health, auto and crop insurance has launched its very own, personalised, mobile application the USGI ALLy. Riding on the wave of digitalisation, the app has been launched with the main intention of enhancing service delivery.  

Commenting on the launch of the USGI Ally application, Mr. Anupam Singh, Deputy General Manager – IT, Universal Sompo General Insurance said, “The launch of this app brings us one step closer to our aim of offering a digitally seamless experience to our customers. It is a conscious effort on our part to make the platform more versatile, customer friendly making it a hassle-free experience in terms of faster policy issuance or in terms of claim settlement. We believe that just with this offering our digital sign-ups will increase by 25-30%.”

The USGI ALLy offers a one stop shop for all post sales insurance needs, online claim intimation, GPS based nearby service providers, marketplace for various value-added services, AI based health risk assessment and lot more. The app offers its customers a feature rich and user-friendly interface.

Generic Features (Motor & Health)

*Insurance Wallet *My Policy *Renew Policy * Intimate Claim *Claim Status

Insurance Wallet: Insurance wallet helps the user to manage all insurance-related services. The app makes policy renewal, alerts, intimating claims, and claim status easier than ever before

My Policy:  My Policy module lists all user details about the policy. From policy details to policy document, everything can now be available on fingertips. Users can also link more policies by adding relevant information.

Renew Policy:  Helps in instant renewal of both motor and health insurance policies which is the basis for customer satisfaction

Intimate Claim & Claim Status:  USGICL always thrives in making the platform customer friendly with a ready to go use instance & the same has been enriched by educating the customers through the audio / visual presentations. USGICL is planning to introduce Artificial Intelligence shortly the faster settlement of Motor Claims.

Universal Sompo has been aggressively focused on its digital initiatives. Last year the company had tied-up with mobile payments platform PAYTM for the distribution of its policies. USGICL has already integrated with WhatsApp for sending the real time policy copy.

Some of the unique features in the USGI ALLy app include:

Additional Features (Motor)

Network Garages, Accessories, KYC Documents, upload Services, Service Appointment, Extended       Warranty, Spare Parts,  Accessories, Pre-owned, Self Drive Book,  Drive U, Roadside Assistance, Nearby – connect only, Petrol Pump, Pollution Center, Mechanic Parking, Authorized Workshop.

Additional Features (Health)

Medical Info, Blood Pressure, Blood Sugar, HbA1c, Lipid Profile, Thyroid, Allergies, Medical History, Family History, Medical Records, Network Hospitals, Claim History, Daily Exercise Tracking, Diet and calorie Tracking, Water Tracking, Weight Loss/Gain Goal, Health Risk Assessment, Doctor Consultation, Medicine Ordering, Lab Test Booking, Home Care Services, Health Packages, Ambulances, Health Calculators, Blood Banks, Pharmacies, Wellness Centers.

Universal Sompo General Insurance Co. Ltd. (USGIC), India’s fastest growing general insurance company has posted a growth of 22.48% growth in FY19. The company’s net profit for FY19 stood at Rs. 206.71 crore.  With a capital base of just Rs. 368.18 crore, the company’s net worth is Rs. 885.65 crore. With an established presence and wide bouquet of products across motor, home, health and travel insurance, the company’s new business premium collections stood at Rs. 2,833.53 Crore in FY19.

About Universal Sompo

Universal Sompo General Insurance Co. Ltd is a joint venture between Allahabad Bank, Indian Overseas Bank, Karnataka Bank Limited, Dabur Investments and Sompo Japan Nipponkoa Insurance Inc. The company is headquartered at Mumbai and has 86 branches and 17 zonal offices across India. With 152 approved IRDAI products, Universal Sompo General Insurance offers a gamut of protection tools spanning from Individual Health Policies, Personal Accident cover, Motor & Two Wheeler Insurance, International Travel Insurance & Comprehensive Home Insurance cover.

For small and large businesses, the company has risk-protection products that financially protect customers from uncertainties that may hamper business operations. Keeping in mind specific challenges that are faced by farmers and rural customers, the company has designed products that protect their individual wellbeing as well as their primary assets such as tractors and farming equipment along with Cattle insurance. Universal Sompo General Insurance has been actively partnering with the Government of India for extending Social Security packages as well as Weather and Crop Insurance schemes.