The Central Board of Secondary Education (CBSE) has announced a robust psycho-social counselling initiative for Class X and XII students to help them navigate the stress of board exams. This initiative, which has been running for over 25 years, will be available in two phases: before and during the exams, and after the results are declared.

Counseling Period:

• Services will be available from February 1st, 2025, to April 4th, 2025, aligning with the lead-up to the board exams scheduled to start on February 15th, 2025.

Support Services Offered:

1. 24/7 Interactive Voice Response System (IVRS): A toll-free number (1800-11-8004) will provide round-the-clock access to tips on stress management, time management, FAQs, and CBSE contact information in both Hindi and English.
2. Tele-Counseling Services: A team of 66 trained professionals, including principals, counselors, special educators, and psychologists, will be available for one-on-one sessions from 9:30 AM to 5:30 PM, Monday through Saturday. Counselors will be based in India, with some connecting from Nepal, Japan, Qatar, Oman, and the UAE.
3. Podcast/Audio-Visual Content: Bilingual resources covering stress management, preparation strategies, and mental well-being will be available on the CBSE website.

CBSE’s Commitment to Student Welfare: CBSE encourages students and parents to utilize these resources to ensure a stress-free and confident approach to the upcoming examinations. The board’s initiative underscores its commitment to student welfare, providing essential emotional and psychological support during the crucial examination period.

  CBSE, CBSE Board Exam, Psycho-Social Counseling for Students